Terms of Service
Esor applies for jobs on your behalf. When you swipe right, we complete the employer's form and submit it in your name, automatically, without asking you to check it first. That is a real authority you are giving us, so these terms set out its limits, what we are responsible for, what you are responsible for, and the rights you keep as a consumer in the European Union.
- Who we are
- Accepting these terms
- Who can use Esor
- What Esor is, and what it is not
- Your authority for us to apply on your behalf
- Your controls, and how to revoke
- Your responsibilities
- AI-generated content
- What you accept about automated submission
- Acceptable use
- Employers, job boards and their rules
- Your content, and our intellectual property
- Price
- Our obligations and service availability
- Limitation of liability
- Your indemnity
- Suspension, termination and deletion
- Changes
- Governing law, disputes and complaints
- Apple App Store terms
- Google Play terms
- General
1. Who we are
Esor
Email: support@esor.dev
Esor is a pre-launch product and the app is not yet available. Our operating entity is being established; its legal name, registered address and company registration number will be set out here before the app is released, and these terms updated accordingly. No account can be created, and no application can be submitted, until that happens.
In these terms, "we", "us" and "Esor" mean that operator. "You" means the person using Esor. "the Service" means the Esor mobile app and our website.
2. Accepting these terms
These terms form a binding contract between you and us. You accept them by creating an account. If you do not accept them, do not create one — and if you have already, you can delete it at any time as described in section 17.
Our Privacy Policy forms part of this agreement and explains how we handle your personal data. Please read it, particularly the sections on automated applications and on what employers receive.
3. Who can use Esor
You must be at least 18 years old. This is not an arbitrary threshold: using Esor means giving us authority to submit statements and enter into correspondence in your name, and that requires the legal capacity to grant such authority. Accounts we identify as belonging to someone under 18 will be closed and the data deleted.
You must give accurate registration information, keep your login credentials secure, and use Esor only for yourself. You may not create an account for another person, operate Esor on someone else's behalf, or let anyone else use your account. You are responsible for activity under your account unless it results from our own failure to keep the Service secure.
4. What Esor is, and what it is not
Esor is software. It aggregates job openings, ranks them against the preferences and CV you give us, and — on your instruction — completes and submits applications for you.
Esor is not:
- a recruiter, employment agency, employment business, or placement service. We are not paid by employers, we do not supply or introduce workers to employers on their behalf, and we do not negotiate terms of employment;
- a career, legal, immigration, or tax adviser. Nothing in the Service is professional advice;
- a party to any relationship between you and an employer, and we are not your representative in any dealings after an application has been submitted.
We do not guarantee any outcome. We do not promise interviews, responses, offers, employment, a particular number of applications, that any listing is genuine, current, or still open, or that any application will be received, read, or accepted. Volume figures used in our marketing describe what the Service is capable of, not a contractual commitment to you.
5. Your authority for us to apply on your behalf
This section is the heart of the agreement. Read it carefully.
5.1 The mandate you grant
You appoint us as your limited agent for one purpose only: to complete and submit job applications on your behalf, in your name, using the information in your Esor profile and CV. This authority is granted by you, is exercised on your instruction, and is revocable by you at any time.
5.2 What counts as your instruction
Swiping right on a job opening is your instruction to us to apply for that opening. Where you have configured Esor to apply automatically within parameters you set, your configuration of those parameters is a standing instruction to apply for openings that fall within them, until you change or withdraw it. You accept that applications sent under a standing instruction are sent without you seeing them first.
5.3 The limits of the mandate
Our authority extends no further than what is set out above. In particular, we may not, and will not:
- negotiate, agree, accept, or decline any offer of employment, salary, or contractual term on your behalf;
- sign any document or enter into any binding commitment in your name;
- correspond with an employer about you beyond transmitting the application itself;
- apply to an employer you have excluded, or exceed a limit you have set;
- apply using information you have not given us, or invent information about you;
- generate or infer an answer to a question about your eligibility to work — your work authorisation, visa or sponsorship requirements, right to work, professional licensing, or security clearance. Those answers come only from what you have explicitly told us. If you have not answered, we leave the field blank or skip the application entirely.
5.4 Attribution and responsibility
An application we submit is your statement to that employer, made with your authority, and the employer is entitled to treat it as coming from you.
Responsibility divides as follows, and this division is intended to be fair to both of us:
- You are responsible for the accuracy, completeness, and lawfulness of the information you give us, and for the consequences of applying for a role you are not eligible or suited for.
- We are responsible for transmitting that information faithfully and for acting within the limits in section 5.3 — including sending applications only to the employers your instruction covers, not altering your eligibility answers, not exceeding your limits, and not applying to employers you have excluded. If we fail in that, it is our failure and section 15 governs what follows.
6. Your controls, and how to revoke
The mandate in section 5 is yours to shape and to end. Through the app you can:
- Turn on review mode, so nothing is sent until you have approved it;
- Pause or stop all automated applications, with immediate effect;
- Set a daily limit on applications sent for you;
- Exclude employers you never want us to apply to;
- Inspect the log of every application sent for you, including the answers and documents submitted;
- Revoke the mandate entirely, by turning off automated applications or by deleting your account.
Revocation takes effect immediately for applications not yet sent. It cannot recall an application already submitted — see the next section.
Submission is irreversible. Once an application has been sent, we cannot recall it, amend it, or delete it from the employer's systems. The employer holds your data in its own right. If you want it removed, you must ask the employer directly. Revoking your mandate, deleting your account, or deleting your CV does not undo applications already submitted.
7. Your responsibilities
You represent and warrant to us that:
- the information in your profile and CV is accurate, current, and truthful, and you will keep it so for as long as automated applications are enabled;
- your answers about eligibility to work are correct, and you will update them if your circumstances change;
- you have the right to use and share everything you upload, including any third-party material in your CV, and doing so infringes nobody's rights and breaches no confidentiality obligation you owe anyone;
- you are applying for yourself, for genuine employment purposes.
Because applications are sent automatically, the accuracy of your profile matters more here than in an ordinary job search: an error in your profile becomes an error repeated across many employers. Keeping it current is your obligation, and we will prompt you periodically to confirm it.
8. AI-generated content
We use artificial intelligence to draft answers to open-ended application questions. You should understand what that means:
- AI output can be inaccurate, generic, oddly phrased, or subtly wrong, and it is generated without human review before sending unless you have enabled review mode;
- it is provided as a drafting aid to give effect to your instruction, not as a representation by us that its content is correct;
- eligibility questions are excluded from AI drafting entirely, as set out in section 5.3;
- some employers and applicant tracking systems use AI-detection tools, and some prohibit or penalise AI-assisted or automated applications. We cannot detect or prevent that, and we do not warrant that an application will be treated favourably or accepted at all.
If you would rather read everything before it goes, enable review mode.
9. What you accept about automated submission
So there is no misunderstanding later, by enabling automated applications you acknowledge and accept that:
- applications will be sent in your name that you have not read;
- an application may go to an employer or role you would not have chosen yourself, within the parameters you set;
- the same or similar wording may be sent to many employers;
- applying at volume may affect how you are perceived by employers, recruiters, or platforms, including reputational consequences we cannot foresee or control;
- a platform may restrict, suspend, or reject your applications or your account with them because submissions were automated;
- submission is irreversible, as set out in section 6.
If any of that is unacceptable to you, use review mode or do not enable automated applications. This section does not limit our own obligations under section 5.4 or your rights under section 15.
10. Acceptable use
You must not:
- submit information you know to be false or misleading, or misrepresent your identity, qualifications, employment history, or right to work;
- use Esor to harass employers, or to send applications for any purpose other than genuinely seeking employment;
- use Esor on behalf of a third party, or resell, sublicense, or commercialise access to it;
- scrape, crawl, reverse engineer, decompile, or attempt to extract our source code, data, or models, except to the extent that such restriction is prohibited by law (including the limited rights granted by Article 6 of Directive 2009/24/EC on the legal protection of computer programs);
- circumvent rate limits, security controls, or authentication;
- interfere with or place unreasonable load on the Service or the systems of any employer or platform we interact with;
- use the Service unlawfully, or in breach of any employer's or platform's terms.
11. Employers, job boards and their rules
Job openings shown in Esor come from employers, their applicant tracking systems, and third-party job boards. We do not control those sources, do not verify listings, and do not warrant that a listing is genuine, accurate, lawful, current, or still open. Your dealings with any employer are entirely between you and them.
Automation and platform terms. Some job boards and applicant tracking systems restrict or prohibit automated submissions, scripted form-filling, or AI-assisted applications in their own terms of use. Where you have your own account or relationship with such a platform, you are responsible for whether automated applications are permitted under the terms that bind you, and you should check them before enabling automation. We are not liable if a platform limits, suspends, or terminates your access, or rejects your applications, on that basis.
12. Your content, and our intellectual property
Yours stays yours. Your CV, profile, and answers remain your property. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, adapt, and transmit them strictly as needed to operate the Service for you — which includes sending them to employers on your instruction and to the processors listed in our Privacy Policy. This licence exists only to run the Service, ends when you delete the content or your account, and gives us no right to publish your content, to make it available to employers other than through an application you have instructed, or to sell it. We do not use your content to train AI models.
Ours stays ours. The Esor app and website, their design, software, database structure, ranking and matching logic, and the Esor name and logo are owned by us or our licensors and protected by intellectual property law, including the sui generis database right under Directive 96/9/EC. We grant you a personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to use the app on devices you own or control, for your own job search. No other rights are granted.
Feedback. If you send us suggestions, we may use them freely and without obligation to you. We will not identify you as their source without your permission.
13. Price
Esor is free of charge at present. There is no subscription, no in-app purchase, no trial that converts to a payment, and no charge for applications sent.
If we introduce paid features, we will not charge you without your express agreement. Before you commit to any payment we will give you the pre-contractual information EU consumer law requires — the price inclusive of tax, what is included, the duration and renewal terms, and how to cancel — and you will have the 14-day right of withdrawal under Directive 2011/83/EU, subject only to the exceptions in that Directive. Existing features you use for free today will not become chargeable without notice and your agreement.
14. Our obligations and service availability
We will provide the Service with reasonable care and skill, in conformity with the description we give of it, and in accordance with the standards required by EU consumer law.
The Service is provided as an ongoing digital service and we may change, add, or remove features to improve it, to keep it secure, or to comply with the law. Where a change materially reduces functionality you rely on, we will tell you in advance and, where the law gives you a right to terminate or to a remedy as a result, we will respect it.
We do not warrant that the Service will be uninterrupted, error-free, or available at all times. Maintenance, outages of employers' systems, changes to third-party forms, and network failures will happen. We aim to restore service promptly.
Your statutory rights are untouched. Nothing in these terms excludes or limits your rights as a consumer under mandatory law, including under Directive (EU) 2019/770 on contracts for the supply of digital content and digital services, Directive 2011/83/EU on consumer rights, and Directive 93/13/EEC on unfair terms, in each case as implemented in the country where you live. Where any term here conflicts with those rights, those rights prevail and the term applies only to the extent the law allows.
15. Limitation of liability
We accept liability for loss we cause you by failing to meet our obligations under section 14 or by acting outside the mandate as described in section 5.4, subject to what follows.
15.1 What we are not liable for
To the extent permitted by law, we are not liable for:
- loss of a job, offer, interview, opportunity, or expected earnings;
- the acts, omissions, decisions, screening practices, or data handling of any employer, job board, or applicant tracking system;
- the consequences of information you gave us being inaccurate, incomplete, or out of date;
- the consequences of a platform restricting or terminating your access because applications were automated, as described in section 11;
- indirect or consequential loss, loss of profit, revenue, goodwill, or reputation, in each case only to the extent such loss was not reasonably foreseeable to both of us when this contract was formed.
15.2 Cap
Where we are liable, our total aggregate liability to you for all claims arising in any 12-month period is limited to the greater of €100 and the total amount you paid us for the Service in the 12 months before the event giving rise to the claim. As the Service is currently free, the practical effect is a €100 cap.
15.3 What is never limited
Nothing in these terms excludes or limits our liability for:
- death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation;
- our intentional misconduct or gross negligence;
- compensation for damage caused by infringement of the GDPR under Article 82, which cannot be limited by contract;
- any other liability which cannot lawfully be excluded or limited, including under mandatory consumer protection law and product liability law.
If any part of this section is held unenforceable in your country, the rest continues to apply to the fullest extent the law allows.
16. Your indemnity
If a third party — typically an employer or a platform — brings a claim against us because you deliberately or negligently submitted false or misleading information, uploaded content you had no right to use, used Esor unlawfully, or breached a platform's terms in a way you were responsible for under section 11, you will compensate us for the losses, damages, and reasonable legal costs we actually incur as a result.
This applies only to the extent the matter was your fault, does not apply where the claim arises from our own act or omission, and does not affect any right you have as a consumer under mandatory law. We will notify you promptly of any such claim, will not settle it without consulting you, and will take reasonable steps to keep costs down.
17. Suspension, termination and deletion
By you. You may stop using Esor at any time and delete your account and its data from Profile → Delete account in the app. Deletion stops all automated applications immediately. Its effects, and its limits, are described in our Privacy Policy.
By us. We may suspend or terminate your account where you have materially breached these terms, where we are required to by law, or where your use presents a genuine security or legal risk to us, to other users, or to employers. Except where the breach is serious, unlawful, or where advance notice would defeat the purpose of the suspension, we will give you notice and a reasonable opportunity to put things right first. We will tell you the reason unless the law prevents us. Where we discontinue the Service altogether, we will give you reasonable advance notice and a chance to export your data.
Survival. Sections 12 (as to our intellectual property), 15, 16, 19, and 22 survive termination.
18. Changes
We may update these terms — to reflect new features, legal requirements, or changes in how the Service works. If a change is material we will notify you in the app or by email before it takes effect, and tell you what changed. If you do not accept a material change, you may delete your account before it takes effect; that is your remedy. Continued use after the effective date means you accept the updated terms. Non-material changes, such as correcting a typo or clarifying wording, take effect on publication.
19. Governing law, disputes and complaints
These terms are governed by the law of the country in which Esor's operating entity is established. That entity and the governing law will be identified in this section before the app is released, and we will notify you of it in accordance with section 18.
If you are a consumer, that choice cannot cut down your protection. Under Article 6 of Regulation (EC) No 593/2008 (Rome I) you keep the benefit of any mandatory consumer protection rules of the country where you habitually reside, whatever law is named here. Under Article 18 of Regulation (EU) No 1215/2012 (Brussels Ia) you may always bring proceedings against us in the courts of the country where you live — and we may bring proceedings against you only in those courts. Nothing in these terms requires you to arbitrate, and nothing waives your right to participate in any collective or representative action available to you under the law of your country, including under Directive (EU) 2020/1828.
Complaints. Please tell us first: support@esor.dev. We aim to acknowledge within 5 working days and resolve within 30 days. If we cannot resolve it between us, you may be able to use an out-of-court dispute resolution body in your country; your national European Consumer Centre can tell you which one applies and can help with cross-border complaints. We are not currently committed to using a particular alternative dispute resolution provider, and we will tell you if that changes. For complaints about your personal data specifically, see our Privacy Policy.
20. Apple App Store terms
Where you obtained the Esor app from the Apple App Store, the following applies and prevails over anything inconsistent elsewhere in these terms. In this section, "Apple" means Apple Inc. and its subsidiaries.
- This agreement is with us, not Apple. These terms are concluded between you and us only. Apple is not a party. We, not Apple, are solely responsible for the Esor app and its content.
- Licence scope. The licence granted to you in section 12 is limited to a non-transferable licence to use the app on any Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed by other accounts associated with you via Family Sharing or volume purchasing.
- Maintenance and support. We are solely responsible for providing any maintenance and support for the app. Apple has no obligation whatsoever to furnish any maintenance or support services in relation to it.
- Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app to you (if any). To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the app, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to any warranty are our sole responsibility.
- Product claims. We, not Apple, are responsible for addressing any claims by you or a third party relating to the app or your possession and use of it, including product liability claims, any claim that the app fails to conform to an applicable legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation, including in connection with the app's use of frameworks for processing data.
- Intellectual property claims. If a third party claims that the app or your possession and use of it infringes that third party's intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement, and discharge of that claim.
- Legal compliance. You represent and warrant that you are not located in a country subject to a US Government embargo or designated by the US Government as a "terrorist supporting" country, and that you are not listed on any US Government list of prohibited or restricted parties.
- Third-party beneficiary. You acknowledge and agree that Apple and its subsidiaries are third-party beneficiaries of this section, and that Apple has the right (and is deemed to have accepted the right) to enforce these terms against you as a third-party beneficiary.
- Contact. Questions, complaints, or claims about the app should be directed to support@esor.dev.
21. Google Play terms
Where you obtained the app from Google Play, your use is also subject to the Google Play Terms of Service. Google is not a party to these terms and is not responsible for the app. This agreement is between you and us only.
22. General
- Force majeure. Neither of us is liable for failure to perform caused by an event beyond our reasonable control, for as long as it lasts. This does not excuse a failure to refund money properly owed.
- Assignment. You may not transfer your rights under these terms. We may transfer ours to a group company or to an acquirer of our business, provided your rights are not reduced; we will tell you if it happens, and you may delete your account if you object.
- Severability. If any provision is unenforceable, it is modified to the minimum extent necessary or severed, and the remainder continues in force.
- No waiver. If we do not enforce a right immediately, we have not given it up.
- Entire agreement. These terms and the Privacy Policy are the whole agreement between us about the Service. This does not exclude liability for fraudulent misrepresentation or affect your statutory rights.
- Language. These terms are provided in English. Where we publish a translation and there is a conflict, the English version governs, except where the law of your country requires otherwise.
- Notices. We will contact you at your account email address or through the app. You can reach us at support@esor.dev or at the postal address in section 1.
- Headings are for convenience and do not affect interpretation.